![]() Hoppa suggest calling the number on the e-ticket as soon as there might be a hold-up so Hoppa can make alternative arrangements. That’s why when the flight is delayed or luggage hasn’t arrived, the driver will wait for you for 45 minutes after the scheduled pick-up time. ![]() Hoppa knows that not everything goes to plan. My flight into Tenerife is delayed, what now? If customers opt for a private transfer for a return flight, they’ll need to check their e-ticket carefully as this will detail the time that the driver will arrive at the holiday accommodation for collection. Where shall I meet my driver for my return Private transfer? ![]() Hoppa will confirm this when booking but check before travelling to make sure the vehicle is the right fit for the number of people and the amount of luggage. Whichever transfer transport customers choose, everyone in that party can bring one suitcase and one piece of hand luggage. Travellers will all be taken directly to their holiday accommodation from the airport and can choose a vehicle to suit every need, such as wheelchair access or extra room for luggage. If customers book a private transfer, they will be the only passengers. The type of transfer chosen will depend on factors such as how to travel and whether customers have any specific requirements. Should I choose a shuttle bus service or private transport? Travellers will be able to take a pick from shuttle buses or private transfers. Hoppa will then send a list of transfer options that are available for the journey. To arrange transfers, let Hoppa know in the search bar the dates travelling and how many of you will be in a group.
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